Privacy Policy

Last Updated: January 17, 2025

Introduction

Welcome to Poptropica Club ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including Poptropica Passport accounts.

Poptropica Club is a fan-operated service and is not affiliated with, endorsed by, or connected to Sandbox Networks, StoryArc Media, or any official Poptropica entities.

Information We Collect

Information You Provide to Us

When you create a Poptropica Passport account, we may collect:

  • Account Information: Username, email address, and password (stored in encrypted form)
  • Profile Information: Any optional profile details you choose to provide
  • Communications: Messages you send to us for support or feedback

Information Collected Automatically

When you access our services, we may automatically collect:

  • Usage Data: Pages visited, time spent on pages, and gameplay activity
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and referring URLs
  • Cookies and Similar Technologies: See our Cookie Policy section below

How We Use Your Information

We use the information we collect to:

  • Create and manage your Poptropica Passport account
  • Provide, maintain, and improve our services
  • Save your game progress and preferences
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues or abuse
  • Send important notices about your account or changes to our services

Age Requirement and Children's Privacy

You must be at least 13 years old to create an account or use Poptropica Club.

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not attempt to register for an account or provide any personal information to us.

Parents and Guardians

If you are a parent or guardian and believe your child under 13 has created an account or provided us with personal information, please contact us immediately. We will take steps to terminate the account and remove such information from our systems.

Users Ages 13-17

If you are between 13 and 18 years old, we recommend that you review this Privacy Policy with your parent or guardian. By using the Service, you represent that you have obtained permission from a parent or guardian.

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of passwords using industry-standard hashing algorithms
  • Secure HTTPS connections for all data transmission
  • Regular security assessments and updates
  • Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed into your account
  • Remember your preferences and settings
  • Understand how you use our services
  • Deliver and measure the effectiveness of advertisements

Types of Cookies We Use

Cookie Type Purpose
Essential Required for basic site functionality and authentication
Functional Remember your preferences and settings
Analytics Help us understand how visitors use our site
Advertising Deliver relevant advertisements and measure their performance

Your Cookie Choices

You can control cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of our service.

Third-Party Services

We may use third-party services that collect, monitor, and analyze information. These may include:

Advertising Partners

We work with advertising networks to display ads on our service. These partners may use cookies and similar technologies to collect information about your browsing activities to provide targeted advertisements.

You can opt out of personalized advertising by visiting:

Analytics Services

We may use analytics services to help understand usage of our services. These services may collect information about your use of our website.

Sharing of Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With vendors who assist us in operating our services, subject to confidentiality obligations
  • Legal Requirements: When required by law, regulation, or legal process
  • Protection of Rights: To protect the rights, property, or safety of Poptropica Club, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a portable copy of your data
  • Opt-Out: Opt out of certain data processing activities

To exercise any of these rights, please contact us.

International Users

Our services are hosted internationally. If you access our services from outside our hosting region, please be aware that your information may be transferred to, stored, and processed in a location where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification for significant changes (if you have provided your email)

We encourage you to review this Privacy Policy periodically for any changes.

Additional Information for Specific Jurisdictions

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to request deletion.

European Economic Area Residents (GDPR)

If you are in the EEA, our legal basis for collecting and using your information depends on the specific context in which we collect it. We process your data based on consent, contractual necessity, or legitimate interests.

Nevada Residents

Nevada residents may opt out of the sale of personal information. We do not currently sell personal information as defined under Nevada law.

Advertising Partner Disclosures

We use Ezoic to provide personalized advertising and content on this website. The following section contains important disclosures about how Ezoic and its partners use your information:

By using Poptropica Club, you acknowledge that you have read and understood this Privacy Policy.